One of the key features of Google Drive is sharing and collaborating on files. Sometimes there are issues with sharing that can lead to Access Denied errors like the one seen below.
Several different issues can cause this message to appear.
- The person sharing the file does not have the correct permissions set. You can contact them and make sure they have shared it with you or have it set to anyone with the link can edit or anyone in the @ibaldwin.org domain can edit.
- You are not signed in to your @ibaldwin.org account. In the picture above the account email@example.com is logged in. If you see something other than @ibaldwin.org such as @gmail.com then the wrong account is logged in and you won't be able to see flies shared with @ibaldwin.org accounts. If you click on the account name it will allow you to switch accounts or log in with a new one.
- The person sharing the file is from a non @ibadlwin.org account and the person trying to access it is a student. If someone shares something with our students it has to be from @ibaldwin.org. Anything else such as @gmail.com or @kami.com would be blocked. If it's something students need access to, it can be shared with the teacher who can then make a copy (if allowed) and share it with students. If the make a copy feature isn't allowed then you will need to contact the person sharing it and ask permission to copy and share the file.