Set up your bcbe.org account for Multi-Factor Authentication

Baldwin County Public Schools is beginning to roll out a new requirement for using district email and Office 365 resources when off-campus. When connected to a non-BCBE network, employees will be prompted for a second step of verification when accessing BCBE.org email or other Office 365 apps. Please see the guide below for instructions on set-up and use.

Two-step verification is an additional security step that helps protect your account by making it harder for other people to break in. If you're reading this article, you probably got an email about Multi-Factor Authentication. Or maybe you tried to sign in and got a message asking you to set up additional security verification. If that's the case, you cannot sign in until you have completed the auto-enrollment process.

Set up your account

Go to https://mybcbe.rapididentity.com/ and log in with your network username and password.

Click on either the BCBE E-Mail or Office365 tile.

When your account is required to start using multi-factor authentication, you'll see a screen that says: More information required - Your organization needs more information to keep your account secure.

To get started, select Next.

Decide how you want to verify your sign-ins

The first question in the enrollment process is how you want us to contact you. Take a look at the options in the table, and use the links to go to the setup steps for each method.

Contact method	Description
Mobile app	- Receive notifications for verification. This option pushes a notification to the authenticator app on your smartphone or tablet. View the notification and, if it is legitimate, select Approve in the app. - Use verification code. In this mode, the authenticator app generates a verification code that updates every 30 seconds. Enter the most current verification code in the sign-in interface. The Microsoft Authenticator app is available for Android and iOS.
Mobile phone call or text	- Phone call places an automated voice call to the phone number you provide. Answer the call and press # in the phone keypad to authenticate. - Text message ends a text message containing a verification code. Following the prompt in the text, either reply to the text message or enter the verification code provided into the sign-in interface.
Office Phone Call	DO NOT USE: Multi-Factor Authentication will not be required while connected to the BCBE network.

Use a mobile app as the contact method

Using this method requires that you install the Microsoft Authenticator app on your phone or tablet, which is available for iOS and Android. You must download the app before setting up this method.

1. Select Mobile app from the drop-down list.

2. Select either Receive notifications for verification or Use verification code, then select Set up.

   

3. On your phone or tablet, open the Microsoft Authenticator app and select + to add an account. (On Android devices, select the three dots, then Add account.)

4. Specify that you want to add a work or school account. The QR code scanner on your phone opens. If your camera is not working properly, you can select to enter your company information manually. For more information, see Add an account manually.

5. Scan the QR code picture that appeared with the screen for configuring the mobile app. Select Done to close the QR code screen.

   

6. When activation finishes on the phone, select Contact me. This step sends either a notification or a verification code to your phone. Select Verify.

7. We recommend that you enter your mobile phone number in case you lose access to your mobile app. Specify your country from the drop-down list, and enter your mobile phone number in the box next to the country name. Select Next.

8. Click Done.

Use your mobile phone as the contact method

1. Select Authentication Phone from the drop-down list.

   

2. Choose your country from the drop-down list, and enter your mobile phone number.

3. Select the method you would prefer to use with your mobile phone - text or call.

4. Select Contact me to verify your phone number. Depending on the mode you selected, we send you a text or call you. Follow the instructions provided on the screen, then select Verify.

5. Click Done.

Change Your Settings Later

To change your settings later, go to: https://aka.ms/MFASetup.

Having trouble accessing email on your mobile phone or laptop after MFA is turned on?

Click the appropriate link for help:

Mobile Phone - https://bcbe.zendesk.com/hc/en-us/articles/360042081314

Laptop - https://bcbe.zendesk.com/hc/en-us/articles/360042087034