There are two main ways you can contact us for support. You may call our Help Desk at 251-970-4400, or open a support ticket. To open a ticket, log into the employee portal (my.bcbe.org) and then click on the ET Help Desk tile
Once you click on the tile you will be taken to our FAQ page. In the top right click "Submit a request" to open a new ticket.
Please fill out the form with as much detail as possible.