Ed Tech recommends that employees do not attempt to update the operating system on their Macbooks. Updating can result in applications/programs that are already installed failing to work after the update. If an employee has a reason they would like to get an updated OS, request help by opening a support ticket, asking your STC or DRS, or calling our Help Desk at 251-970-4400.
If an update was installed and help is needed as a result, the computer may need to be re-imaged to restore normal use.
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