To install the latest version of the app for your computer, follow the instructions below.
- Please click the link https://share.mypromethean.com/
- Click on the download option for Mac. DO NOT CLICK ON THE EXTENSION OPTION
- Once it is downloaded: (you should see screen share pkg on bottom left as it downloads)
- Right click on it
- Click open
- Follow prompts on the screen and let it download.
- When it asks about trash or keep…move to trash.
- As of March 29, 2021 you should have version 18.104.22.168
- After download, restart computer.
Open Screen Share. Some of you will have a window pop up saying open system preferences. Follow prompts. Make sure box is checked for screen share.
To upgrade the software on your actual Promethean panel, see this FAQ.